The Mortgage Charter, implemented by the government of Northern Ireland, is a crucial initiative aimed at providing relief to homeowners facing financial hardship and struggling to pay their mortgages. This comprehensive framework sets out guidelines for lenders to ensure fair treatment and reasonable options for borrowers experiencing difficulties in meeting their mortgage obligations. In this blog, we will delve into the various aspects of the Mortgage Charter, understanding its significance for struggling homeowners and the assistance it offers during challenging times.

Understanding the Mortgage Charter
The Mortgage Charter is a set of guidelines and principles established by the government of Northern Ireland to safeguard the interests of homeowners facing financial difficulties. It was introduced as a response to the economic challenges of recent years, recognizing the need to protect vulnerable homeowners from potential foreclosure and eviction.

The Charter aims to foster a collaborative approach between lenders and borrowers, facilitating communication and exploring viable solutions to address mortgage arrears. By adhering to these principles, lenders can provide support and assistance to borrowers in a fair and compassionate manner.

Key Provisions of the Mortgage Charter
a. Mortgage Payment Deferrals: The Mortgage Charter allows eligible homeowners to apply for temporary mortgage payment deferrals during periods of financial hardship. This deferral provides much-needed breathing space for borrowers, allowing them to regroup and stabilize their financial situation.

b. Loan Restructuring: Lenders may consider restructuring a borrower’s loan to make it more manageable. This could involve extending the loan term, reducing interest rates, or modifying the repayment plan to align with the borrower’s current financial capacity.

c. Mediation Services: The Mortgage Charter promotes the use of mediation services to facilitate constructive communication between lenders and borrowers. Mediators act as impartial facilitators, helping both parties reach mutually beneficial solutions.

d. Borrower Support Initiatives: Lenders may offer borrower support initiatives to assist struggling homeowners in managing their mortgage payments. These initiatives can include financial counseling, budgeting advice, and information on government assistance programs.

e. Avoiding Repossession: The Mortgage Charter emphasizes the importance of exploring all viable options to avoid repossession of the property. Repossession should be considered only as a last resort after all other options have been exhausted.

Eligibility for Mortgage Charter Support
Homeowners facing financial difficulties and struggling to meet their mortgage payments are eligible for support under the Mortgage Charter. Eligibility is assessed based on the borrower’s financial situation, income, and ability to repay the mortgage. It is essential for homeowners experiencing financial hardship to communicate with their lender as early as possible to explore available options.

How the Mortgage Charter Helps Struggling Homeowners
a. Alleviates Financial Stress: For homeowners facing financial hardship, the Mortgage Charter offers temporary relief through mortgage payment deferrals. This helps ease the financial burden during difficult periods and prevents the immediate risk of default.

b. Preserves Homeownership: By providing support and alternative solutions, the Mortgage Charter aims to preserve homeownership. Homeowners are given the opportunity to negotiate with lenders and find a viable resolution to their mortgage arrears, preventing potential repossession and eviction.

c. Promotes Communication: The Mortgage Charter encourages open and transparent communication between borrowers and lenders. This fosters a collaborative environment, enabling borrowers to express their concerns and lenders to understand the challenges faced by homeowners.

d. Considers Individual Circumstances: The Charter recognizes that each homeowner’s financial situation is unique. By promoting loan restructuring and borrower support initiatives, lenders can tailor solutions that align with the individual circumstances of struggling homeowners.

e. Prevents Negative Impact on Credit Scores: Mortgage payment deferrals or restructuring, when arranged under the Mortgage Charter, typically do not negatively impact a borrower’s credit score. This allows homeowners to focus on improving their financial situation without worrying about long-term credit repercussions.

How to Access the Mortgage Charter
To access the benefits of the Mortgage Charter, struggling homeowners should first communicate with their lender. Informing the lender about financial difficulties early on allows for timely evaluation and consideration of available solutions. Homeowners can inquire about mortgage payment deferrals, loan restructuring options, and borrower support initiatives under the Mortgage Charter.

Staying Informed with the Government Website
For the most up-to-date information on the Mortgage Charter and the specific guidelines in place, homeowners and mortgage brokers in Northern Ireland should refer to the government website. This valuable resource provides comprehensive details about the Charter, eligibility criteria, available support, and the process for accessing assistance.


The Mortgage Charter in Northern Ireland serves as a lifeline for struggling homeowners facing financial hardship and difficulty in paying their mortgages. By providing support through mortgage payment deferrals, loan restructuring, and borrower support initiatives, the Charter helps preserve homeownership, alleviate financial stress, and promote open communication between borrowers and lenders. As a reputable mortgage broker in Northern Ireland, we understand the importance of the Mortgage Charter and are dedicated to assisting our clients in navigating the challenges of mortgage payments. For those facing financial difficulties, it is essential to engage with lenders and explore the support and solutions available under the Mortgage Charter. By working together, we can help homeowners find a way forward and achieve financial stability and security.

Your home may be repossessed if you do not keep up repayments on your mortgage
The information contained within was correct at the time of publication but is subject to change